Frequently Asked Questions | Akron Children's (2024)

Table of Contents

For Patients For Providers Frequently Asked Questions Akron Children’s Cribs for Kids Program How to Apply for Financial Assistance: Documentation Requirements: Services Provided What to Expect I received a letter telling me that I need to update my Coordination of Benefits. What do I do with this? I just had a baby. What do I need to do to make sure my insurance covers the bills? How can I be sure my insurance provider will pay my bills? How will I know how much I owe? I received a billing statement. How do I know my insurance company paid its portion? What if I forget to bring my insurance information to the appointment? How does my insurance company receive the claim for health care services? Does Children’s bill secondary insurances? Why are some of my bills from the hospital covered by my insurance, while others are not? Why did I receive a bill for a doctor I did not see? Why do I receive billing statements from the hospital when my child was never there? What does “Physician Visit Level 3” refer to on my bill? Why was my last payment divided and applied to the bill in two separate places? My child’s medical bills are adding up fast, and I can’t afford them. How can I get help? May I set up a payment plan to make installment payments on my bill? I received a letter stating my account has been referred to a collection agency or collection attorney. Why was this done and what should I do? I tried to get information on an account but was told by Customer Service that they couldn’t talk to me. Why not? Before Surgery Day of Surgery After surgery Changes in behavior Volunteer Services opportunities at the Akron and Beeghly campuses, and beyond: Teen/college student program Other volunteer opportunities: Related Resources Guest meal trays Quick Care Urgent Care Emergency FAQs References

ADHD is treated by the Akron Children's NeuroDevelopmental Center.

What Is ADHD?
ADHD stands for attention deficit hyperactivity disorder. It is a medical condition. A person with ADHD has differences in brain development and brain activity that affect attention, the ability to sit still, and self-control. ADHD can affect a child at school, at home, and in friendships.

What Are the Signs of ADHD?
Kids with ADHD may have the following: inattentive, hyperactive, impulsive.

How Is ADHD Diagnosed?
If you think your child has ADHD, make an appointment with your child's doctor. He or she will give your child a check-up, including vision and hearing, to be sure something else isn't causing the symptoms. The doctor can refer you to a child psychologist or psychiatrist if needed.

To diagnose ADHD, doctors start by asking about a child's health, behavior, and activity. They talk with parents and kids about the things they have noticed. Your doctor might ask you to complete checklists about your child's behavior, and might ask you to give your child's teacher a checklist too.

How Is ADHD Treated?
Treatment for ADHD usually includes:

Medicine. This activates the brain's ability to pay attention, slow down, and use more self-control.

Behavior therapy. Therapists can help kids develop the social, emotional, and planning skills that are lagging with ADHD.

Parent coaching. Through coaching, parents learn the best ways to respond to behavior difficulties that are part of ADHD.

School support. Teachers can help kids with ADHD do well and enjoy school more.

What Can Parents Do if your child is diagnosed with ADHD?
Be involved. Learn all you can about ADHD. Follow the treatment your child's health care provider recommends. Keep all recommended appointments for therapy.

Give medicines safely. If your child is taking ADHD medicine, always give it at the recommended time and dose. Keep medicines in a safe place.

Work with your child's school. Ask teachers if your child should have an IEP. Meet often with teachers to find out how your child is doing. Work together to help your child do well

Parent with purpose and warmth. Learn what parenting approaches are best for a child with ADHD â and which can make ADHD worse. Talk openly and supportively about ADHD with your child. Focus on your child's strengths and positive qualities.

Connect with others for support and awareness. Join a support organization for ADHD to get updates on treatment and other information.

What Causes ADHD?
It's not clear what causes the brain differences of ADHD. There's strong evidence that ADHD is mostly inherited. Many kids who have ADHD have a parent or relative with it.

ADHD is not caused by too much screen time, poor parenting, or eating too much sugar.

ADHD can improve when kids get treatment, eat healthy food, get enough sleep and exercise, and have supportive parents who know how to respond to ADHD.

While experts learn more about the COVID-19 vaccine and how long the protection lasts, it is important for everyone to be cautious, staying home when they feel sick, monitoring community transmission levels, and taking precautions to protect themselves and their families should transmission levels increase.

Akron

Akron Campus Walking Directions
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Akron campus - Third floor map

Beeghly

Beeghly Campus Walking Directions
Beeghly campus map
Beeghly campus parking map
Beeghly Campus Building Access Map

Akron Children’s Fellowship programs are structured to provide excellent clinical and scholarly training in a friendly and supportive environment. Our trainees graduate as expertly trained clinicians who provide superior clinical care, are content experts in their respective fields and are seasoned educators of future clinicians. In addition to busy clinical services which expose Fellows to the breadth of their subspecialties, the Rebecca D. Considine Research Institute at Akron Children’s provides Fellows with the scholarly training and experience necessary to further their academic pursuits.

For more information, Contact:
Tasha Capozzi, BS, CCRC
Fellowship Coordinator
Akron Children’s
One Perkins Square
Akron, OH 44308
330-543-4266
tcapozzi@akronchildrens.org

The Akron Children’s Health Collaborative is a partnership between pediatric health care providers who work together to offer high quality care at a lower cost by contracting directly with Medicaid managed care organizations and commercial payors.
We have the power to be truly transformational in addressing all aspects of child health and keeping kids healthy through:

Care management to help coordinate services and connect families to community resources.
Behavioral health services to support the mental health and well-being of children.
Population health initiatives to address barriers to care with an emphasis on well child care and health screenings, management of chronic health conditions, and improved access to care.
Quality improvement through the continuous monitoring of the care we provide as it compares to national benchmarks.

For Patients

The Akron Children’s Health Collaborative (ACHC) is a pediatric accountable care organization (ACO) that is creating a network of health care providers to deliver coordinated, high-quality and cost-effective care to your child, while contracting directly with your insurer. Through ACHC, we will continue to provide you and your child with family-centered care, with an increased focus on care management and behavioral health services to ensure all of your child’s needs are met.
ACHC also has a team of nurses and social workers who can help you:

Find the right care for your child
Answer your health questions
Schedule visits with your child’s doctor
Fill prescriptions
Find transportation to doctor visits
Connect you to services like food pantries and housing in your community
Help keep your child well These services are free to you and your child. You will keep your insurance and see the same doctors and nurses who have been providing care to your child. By working closely with your child’s doctors, we will help ensure your child receives the best care possible when they are sick and support services to keep them healthy.

For Providers

Providers have played a key role in the initial design of the Akron Children’s Health Collaborative (ACHC). Provider partnership and engagement are essential to improving the health of children throughout the Northeast Ohio region. ACHC is a provider-led and provider-driven organization. Our contracted provider network includes independent pediatricians and family medicine providers, Akron Children’s employed pediatricians, as well as pediatric subspecialists, behavioral health providers, women’s care providers, Clinically Integrated Networks (CINs) and Federally Qualified Health Centers (FQHCs).

Through value-based contracts in 14 counties in Northeast Ohio, ACHC provides services, such as care management. Along with more resources for care management, participating providers also receive one-on-one support from practice support specialists. These specialists collaborate with providers to identify tools and resources for performance improvement to help meet practice and patient goals and ensure care is delivered efficiently, effectively and equitably.

Frequently Asked Questions

Will I have to be employed by Akron Children’s or abandon my medical staff privileges at other hospitals?
No, a key benefit of participation with ACHC is that it allows community providers to collaborate without sacrificing independence. As a regional integrated and independent organization, we understand the value of independence. ACHC does not preclude participants from maintaining their own private practice or restrict the facilities to which they can refer or provide services.

Will participation in ACHC require me to change the way I practice medicine?
To some extent, yes. Participants will design and implement clinical protocols and care pathways for cross-continuum coordination, evidence-based medicine, and patient engagement. Practice support specialists will assist providers in the implementation of these improvements and provide data reports identifying additional areas for improving quality metrics. This quality-based model will require adoption by all participants to be successful.

Am I obligated to use ACHC providers for all referrals/consults?
No, providers are encouraged to refer patients to the most appropriate specialist (based on patient’s location, insurance coverage and timely access).

How will I be paid by ACHC and how will it affect my regular compensation?
Participants will maintain their existing fee-for-service (FFS) contracts with payors. However, ACHC provider groups can earn incentive compensation for collaboration, engagement, improvement and overall performance. Incentives will be paid to the practice tax identification number according to ACHC’s Incentive Policy. Practices will be responsible for determining the distribution of ACHC incentive funds to their providers. Providers are required to complete the performance year to remain eligible for distribution of provider incentives.

What happens if I do not want to remain in ACHC after joining?
ACHC participation automatically renews annually. Participants may leave ACHC at any time without cost by notifying ACHC in writing of their intention to exit the network.

Is ACHC a Clinically Integrated Network (CIN)?
No, a CIN is a network of providers who share information to improve quality of care, reduce costs, and may jointly negotiate fee-for-service (FFS) contracts with payors. ACHC envisions supporting relationships between payors and participating provider groups, but does not plan to jointly negotiate FFS contracts in the near-term.

Can I join other CINs if I join ACHC?
Yes, participants are free to become members in other CINs and ACOs, as long as they continue to honor all requirements, responsibilities and obligations to ACHC. This requirement is subject to change and approval by the ACHC Board of Directors.

Please mark your calendars for 2024’s festivities:
November 15: Holiday Tree Festival Gala
November 16-24: Holiday Tree Festival
November 16 and 23: Breakfast with Santa

Akron Children's Anywhere app is available for both iOS and Android. It supports a family's health-care choices and decision making by offering:

Find a Doc: search our directory to find the right care for your child
Locations: gain quick access across Akron Children's 2 hospital campuses and 60+ primary, specialty and urgent care locations with hours and contact information
First Aid: for quick reference when time is precious
Meds: for dosage information and maintaining a list of your child's medications
Contact Us: for useful phone numbers for common Akron Children's services
Giving: make a difference to the thousands of children we treat with your online donation

Unfortunately, we don't permit live plants on that unit due to infection control purposes.

COVID-19 vaccines have been rigorously tested for safety and effectiveness before being authorized for use in the United States. While no vaccine is perfectly safe, the evidence strongly indicates the vaccine is safer than the risk of getting COVID-19 during this pandemic.

There are no exercises, sports or activities that will make scoliosis worse. In fact, we encourage your child to be active for their physical and emotional well-being.

Our visitation policy has returned to pre-pandemic standards. You may view guidelines for each hospital unit on our Visiting page.

CAREER LAUNCH - ASCEND TRACK - FINISH YOUR BACHELOR’S DEGREE ON US!

What is ASCEND?
Assuring Success with a Commitment to Enhance Nurse Diversity (ASCEND) is our initiative to promote a more diverse nursing workforce at Akron Children’s. By providing financial support, mentorship, professional development, and job placement assistance, Children’s hopes to remove barriers to joining the nursing profession. The program focuses on supporting members of traditionally underrepresented groups in nursing (e.g., males, veterans, minorities, LGBTQ+).

How does it work?
The ASCEND track is available for juniors and seniors earning bachelor’s degrees in nursing. While in the program, you can pursue the traditional route of working for Children’s while taking classes or take the fast track to graduation as a full-time student through our Plus program. Upon graduation and licensure, we’ll help you move into a new position as a registered nurse. Graduates will fulfill a work commitment to Akron Children’s Hospital.

Program Benefits
We find ways to help program participants overcome common challenges by offering 100% prepaid tuition, paid fees for uniforms, books, supplies, and equipment, as well as the following benefits as needed:

Transportation assistance
Childcare reimbursem*nt
Opportunities for mentorship
Loaner Laptop

How do I qualify?
The successful candidate for this program will possess traits that align with our three promises:

To treat every child as we would our own
To treat others as they would like to be treated
To turn no child away

Students must complete their sophom*ore year of nursing school in good standing before applying to the program. Participants should also be enthusiastic about serving our pediatric population and want to bring their leadership and diverse perspectives to the nursing profession.

Ready to launch your career?
Apply today at https://careers.akronchildrens.org/job/akron/career-launch-ascend-track-finish-your-bachelor-s-degree-on-us/54/62248558368. ++You’ll receive more program information via email with a request to schedule your intake with the Career Launch team.++

These were extremely large, extremely well-designed, clinical trials. The speed at which it was produced and made available was due to several factors: They put a lot of money into it, they put a lot of people into it, they did a lot of things in parallel that they would normally do in series. Normally they go to step A, step B, step C, mostly to try to save money, and instead they did A, B and C all at the same time. And that's how they sped it up. In doing so, they did not compromise on the vaccine end points, the efficacy end point was just what they would use if they had done a full trial that had gotten FDA approval. The main reason that this hasn't been FDA approved is because the FDA approval process requires six months of follow-up data. There are only two or three months of follow-up data available right now; however, they're following for more and this was a well-designed study.

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The policy states that a non-legal guardian (e.g., a stepparent) can bring a child to an appointment if there is an up-to-date Consent to Treat on file, signed by the patient’s parent/legal guardian. No additional verbal permission is needed for non-legal guardians to bring the child in for an appointment; the consent is sufficient for treatment, except for surgeries. For surgeries, there is an additional surgical consent that will need authorized by the parent/legal guardian which can either be signed or given verbally.

However, only a parent or legal guardian can sign the Consent to Treat. For surgical procedures, including those involving anesthesia, informed consents must be obtained from the parent or legal guardian. While anyone can bring the child for a surgical appointment, the parent or guardian will be contacted to give verbal informed consent. Social Work does not need to be involved, and Patient Relations would only be called if there’s an issue.

We are grateful for the generous donations from our community members. If you have any questions about your donation, please call Volunteer Services Akron at 330-543-8424 or Beeghly at 330-746-8352.

Thank you for thinking of our patients and families. Donating a toy to Akron Children’s can help ease a child’s fears of medical procedures, celebrate their birthday or brighten their stay. Restrictions Patients at Akron Children’s are often at high risk of acquiring an infection or illness. For this reason, we can only accept brand new, recently store-bought items with tags or in original packaging. All handmade items must be washed with fragrance-free detergent and dried prior to donating. We need to see all items before they are distributed, so please do not wrap gifts for children.

Following an update to the American Academy of Pediatrics’ Safe Sleep guidelines, we are no longer accepting donations of knit hats and booties for the babies in our neonatal intensive care unit (NICU).

We are, however, still gladly accepting donations of knitted/crocheted hats for our older patients to help keep them warm during winter months.

Items we cannot accept include:

â¢ Used items including: toys, clothes, electronics, books, etc.
â¢ Items that have been held in storage/collector’s items
â¢ Beads, water beads, magnetic items, pencil sharpeners, or other sharp items
â¢ Items containing latex, glitter, sand, or feathers
â¢ Handmade crafts, bracelets, jewelry, etc.
â¢ Candy or food-related items
â¢ Items depicting violence, political, or religious messages
â¢ Fidget spinners, VHS, or cassette tapes

You may also mail a donation to:

ATTN: Volunteer Services
Akron Children’s
One Perkins Square
Akron OH 44308

ATTN: Volunteer Services
Akron Children’s
6505 Market Street
Boardman, Ohio 44512

We receive our breast milk donations through a milk bank. For more information about breast milk donations, please visit the Mothers Milk Bank of Ohio and the Human Milk Bank Association websites. Please feel free to contact our lactation consultant Liz Maseth, RN, IBCLC, at 330-543-4531 with any questions or concerns.

The vaccines do not contain the live virus, so you cannot get COVID-19 from the shot. It will take your body a few weeks to build immunity after getting the vaccine, so you could get the virus if you are exposed right before or after getting vaccinated.

We offer free eCards for our patients, and they're delivered the same day, in most cases. To send a free eCard to a patient, please visit the link below.

This vaccine was not studied in these populations. This is not a live vaccine, so it should not pose any risk of infection to immune compromised persons. Being immune compromised is not a contraindication to receiving this vaccine. Being immune compromised may reduce the effectiveness of the vaccine. Due to the wide variety of immune compromising medications and conditions, we recommend you discuss your medication and/or condition with your doctor to understand the optimal strategy for receiving your COVID vaccine.

The key to slowing the spread of COVID-19 is to limit contact as much as possible and stay at least 6 feet away from others outside of your immediate family.

We recommend you follow the Centers for Disease Control (CDC) website as a trusted source of information. CDC recommends limiting time with older adults, relatives and people with serious medical conditions. If you are unable to stay home with your child during school dismissals, carefully consider who might be best positioned to provide child care. If someone at higher risk for COVID-19 will be providing care (older adult, such as a grandparent or someone with a chronic medical condition), limit your childrenâs contact with other people.

See link below for more information.

Child life specialists are important members of the healthcare team who help families cope before, during and after a medical procedure or hospital stay.

Following Ohio Governor Mike DeWine's guidance, Akron Children's Hospital is expanding the number and types of procedures available to patients. We are:

Contacting families to reschedule surgeries, wellness visits and other appointments that were postponed due to COVID-19.
Resuming ambulatory surgeries and procedures. Patients are tested for COVID-19 before they are scheduled for surgery.

If you have specific questions, call the Summit County Public Health line at 330-926-5795 or the Summa Health hotline at 234-867-6314. The Ohio Department of Health is also operating a hotline for questions about COVID-19: call 833-427-5634 or 833-4-Ask-ODH daily from 9 a.m.-8 p.m.

Akron Children’s Cribs for Kids Program

Akron Children’s collaborates with community agencies in Summit, Medina, Portage, and Wayne counties to provide portable cribs to eligible families that do not have a safe place for their baby to sleep. The program educates parents and caregivers on infant safe sleep practices including portable crib assembly, to reduce the risk of sleep-related injury and death.

Eligible families will receive one portable crib per baby (multiples would each receive their own sleep space). For in-hospital patients, if it is determined that an infant does not have a safe place to sleep, a portable crib may be obtained. The Cribs for Kids program is subject to the availability of funds and funding requirements.

Eligibility requirements:

Must not have a safe sleep space (crib/pack ’n play) or the ability to obtain one
Must be legal or custodial guardian
Must be benefit eligible (WIC, SNAP, Medicaid, etc.)
Must be at least 32 weeks pregnant or have a child under 1 year of age
Must receive safe sleep education and complete required paperwork

For more information on the Cribs for Kids Program or safe sleep presentations and materials (brochures, flyers, door hangers, and/or posters) contact: Cesley Hegyi, Regional Advocacy, Community Outreach, & Infant Vitality Coordinator, at 330-543-5419 or chegyi@akronchildrens.org.

When Akron Children's Hospital was founded in 1890 it was with these 3 guiding promises:

Treat every child as we would our own.
Treat others as they would like to be treated.
Turn no child away for any reason.

Every day our organization strives to honor these promises by creating a welcoming, respectful and inclusive environment for anyone who comes through our doors. When our patients, families and employees share their unique backgrounds, values, beliefs and voices, we use that knowledge to help us provide culturally competent and equitable care for all. This means we make every effort to deliver the best care possible regardless of a person's race, sexual orientation, education, socioeconomic status, religion, ethnicity, cultural background, English proficiency or literacy. We believe everyone benefits when we step outside of our own life experiences to intentionally listen, embrace diversity and connect with people who are different from us.

Our focus on equity is centered around the concept that everyone deserves equal treatment and access to care. However, we recognize for certain people or groups there may be barriers that prevent them from seeking or receiving high-quality care. We are working hard to identify and help eliminate these barriers by increasing our community outreach efforts. We do this by locating clinics and health centers in easily accessible geographic regions, expanding our hours, offering interpreter services and hiring more providers. We also partner with community agencies that help us work to decrease health care disparities and improve economic opportunities for everyone.

No. Antibiotics fight bacteria, not a virus like COVID-19.

If possible, the CDC recommends that you wait 14 days from your COVID-19 vaccine before you get another vaccine (flu, shingles, etc.).

Yes. It's important to continue practicing proper hand hygiene, masking and social distancing while we learn more about the length of immunity that the vaccines provide.

In the Pfizer and Moderna phase 3 clinical trials of more than 73,000 people, no serious medical concerns were observed. The most common side effects were fatigue, headache, soreness/redness at the injection site and muscle or joint pain. Side effects like these are a sign that your body is responding properly and building immunity.

No. The COVID-19 vaccines do not have microchips or radio-frequency identification (RFID) trackers in them. The vaccine shipments are tracked, just like any package that is being sent from one place to another. But the vaccines themselves do not contain any devices that could track or control your body.

Call our free referral and information line for help locating a primary or specialty care provider, to assist with setting up or managing your MyChart account, or to get answers to questions about hospital services, programs and events. Call 330-543-2000 or 800-358-5437 Monday - Friday 8:00am - 4:30pm.

Our Partial Hospitalization Program offers intensive psychiatric services to teens ages 12 to 18 in an outpatient setting. We designed the program to keep teens in the community, out of psychiatric inpatient treatment, and/or transition them from our inpatient unit back home. Our goals are to help teens improve their functioning, develop healthy coping skills, and stabilize their mental status.

We are grateful for the support of our community members. If you want to participate in making our patients happy, view our Amazon wish lists of items to purchase. Order online and your gifts will be delivered to the hospital. Or, make an online donation. Direct your gift to: Other â Volunteer Services Toys.

Our gift shops in Akron and Boardman can assist with a personal shopper who can help you select the perfect gift and get it delivered to a patient room. Gift Shop volunteers can help customers - in person or by phone - select the best gift from an array of toys, books, jewelry, flowers, balloons and custom gift baskets.

Please call 330-543-8782 to talk with someone in Akron Gift Shop (located in the Atrium Lobby) or call 330-746-9578 to speak with someone at the Mahoning Valley Gift Shop on the Beeghly Campus.

Akron Children's does not employ any podiatrists. If you are looking for a podiatrist, consult your pediatrician. If you need a pediatrician, visit https://www.akronchildrens.org/pages/About-Akron-Children-s-Hospital-Pediatrics.html

Pediatric Palliative Care
It takes a specialized team to address the physical, social and emotional aspects of caring for a child with serious medical issues. Not only do we help control pain and other symptoms, we provide support for emotional, psychological, practical, spiritual, educational and developmental issues that may contribute to suffering or interfere with healing. Our care team includes art and music therapists to help children cope with their illness.

Akron Children's Hospital provides unpaid learning opportunities to help individuals understand more about healthcare career options and skills required for specific occupations.

Participants have the opportunity to experience the workplace setting as well as the duties performed by the healthcare professional they are observing; participants are not permitted to perform work of any kind, including patient care.

The Nurturing Families Program is designed for any parent or caregiver who would like to learn new ways to make healthy parenting choices. Focusing on the unique developmental needs of children aged birth to 5, the goal is to establish healthy parent-child relationships.

The program focuses on the following nurturing factors:

Improving stress management skills
Identifying resources to develop a support system
Enhancing child development and parenting skills
Expanding knowledge and confidence to ask for help when needed
Developing social and emotional skills
Promoting healthy parent-child relationships

Akron Children’s Hospital offers CPR training for professionals through our AHA Community Training Center. Other adults can sign up for training through their local Red Cross office.

We no longer operate a sick child care center.

Yes, Akron Children's has a lactation consultant. Call 330-543-4531 for more information.

Akron Children's has a number of support groups for patients and families.

The Good Mourning Grief Support Series is designed to help children and their parents understand and deal with feelings of grief resulting from the death of a loved one. Sessions are led by trained Akron Children's Hospital and community professionals.

For more information call 330-543-3343 or visit the links below.

Yes. The clinic is available to children whether they are patients or not, with or without symptoms, as well as young adults up to age 26 who are still in the care of Akron Children's. For a list of Akron Children's COVID-19 testing locations, visit www.akronchildrens.org/coronavirus. For additional testing options, visit https://bit.ly/3EzGe6S.

COVID-19 testing is available for patients having surgery or a procedure at Akron Children's Hospital. Appointments must be scheduled by calling 330-543-2778. Preoperative patients who are being tested less than three days prior to the surgery/procedure date must go to the Akron or Mahoning Valley campuses, not a health center. View pre-op and pre-procedure testing locations and hours here: www.akronchildrens.org/lab

Garlic is a healthy food that may have some antimicrobial properties. Taking vitamin C and using essential oils have immune boosting and healing properties. However, there is no evidence that these methods protect people from COVID-19.

The cold, flu and COVID-19 are all contagious respiratory illnesses, but they are caused by different viruses. While they share many characteristics, knowing the differences can help keep kids healthy and slow the spread. Find out how to tell the difference here.

Adolescents with scoliosis have a higher incidence of back pain when compared with adolescents without scoliosis. Exercises that can help to strengthen your stomach and back muscles, such as Pilates, yoga and swimming can help relieve back pain.

Doggie Brigade'sâ¢ Mission is to promote positive human and animal interaction and improve the physical, emotional and psychological health of the patients we serve. More information can be found at https://www.akronchildrens.org/pages/Doggie-Brigade.html

Akron Children's Hospital offers the most comprehensive adolescent medicine program in northeast Ohio. Our inclusive care focuses on respecting individuality and confidentiality; supporting physical, social and emotional development; and empowering teens and young adults to take ownership of their health care and life decisions.

Find out more here: https://www.akronchildrens.org/departments/Adolescent-Medicine.html

For teen care specific to a department, contact that department.

Yes, the Department of Public Safety, Division of Police is a full service police department that works proactively to ensure a safe campus environment. For assistance dial 330-543-8181 and a certified emergency dispatcher will send an officer to assist you. We also have Blue Light Emergency Call Boxes stationed throughout the Akron and Mahoning Valley campuses that can also be used to alert or report an issue or incident.

Akron Campus:
Location: Locust Building, Suite 320. Turn left as you exit the Locust Building walkway bridge.
Hours: 7 a.m. to 4:30 p.m. Monday through Thursday, and 7 a.m. to 4 p.m on Fridays.
Minor Injury/Illness Hours: 8 a.m. to 3 p.m.
Phone: 330-543-8751
Fax: 330-543-3011

MV Beeghly Campus
Location: Suite 1100.8 (near the Community Room)
Hours: 7:30 a.m. to 5 p.m. Monday through Thursday
Phone: 330-746-9342
Fax: 330-746-9542

The Family Resource Center serves as a hub, a place where families can connect with various staff from Akron Children’s and community organizations to access valuable resources and information. It is dedicated to strengthening families and nurturing brighter futures. The center is open Monday through Friday from 8 a.m. to 4:30 p.m. and can be reached at 330-543-9674.

Getting a flu vaccine each year is safer than risking the illness, especially for young children and kids with asthma. Protect your family by getting everyone 6 months and older vaccinated.

Akron Children's Hospital offers the Center for Gender Affirming Medicine for transgender and LGBTQ+ youth. Our team includes gender-affirming physicians, a medical assistant, social worker, nurse coordinator, mental health therapist and endocrinologist. We provide customized, thoughtful, evidence-based care with tools ranging from mental health therapy to medication to family support. Our goals are to help gender-diverse youth feel comfortable exploring their gender identity and improve their overall health.
We provide:

Pubertal suppression
Gender-affirming hormones for older adolescents and young adults
Mental health care coordination
Well checks/preventive visits
Education
Supportive care for LGBTQ+ youth and their families

Google Scholars Akron Children's Hospital with links to their pages.

Akron Children's is dedicated to providing continuing education to facilitate and encourage life-long learning for physicians, nurses and allied health professionals involved in the care of children.

Children's Hospital Medical Center of Akron (dba Akron Children's Hospital) is accredited by the Ohio State Medical Association to sponsor continuing medical education for physicians.

For more information about continuing medical education at Akron Children's, call 330-543-8407 or 330-543-8093 or visit Continuing Medical Education.

Since March 2020, we have tested more than 81,028 patients throughout Akron Children's 50 locations across the region, and to date, 4,639 patients have tested positive for COVID-19, resulting in a positivity rate of 7.2%. Our number of cumulative, positive inpatients is 310, an increase of 13 from the previous week. Last update: 9/1/2021

Until recently, children have largely been excluded from testing. Companies must first complete adult trials and then move on to children, which is a common approach in vaccine trials. Pfizer has already begun trials with children aged 12-17. Moderna has plans to begin testing on this age group soon.

Breastfeeding medicine is a specialized area of health care that focuses on supporting you and your baby to make breastfeeding a positive and fulfilling experience. Our breastfeeding medicine team is dedicated to helping you navigate any challenges you might encounter while breastfeeding. We provide personalized guidance, advice and evidence-based information to ensure both you and your baby thrive during this special bonding time.

Whether it is tackling concerns about milk supply, helping with latch issues, managing breastfeeding discomfort, or helping with any other breastfeeding-related worries, we are here to support you every step of the way. Our goal is to empower you to feel confident and comfortable while giving your baby the best start in life through breastfeeding.

Safety event reporting tools are located on this page, on myKidsnet.

We specialize in the diagnosis and treatment of emotional or behavioral disorders affecting children, teens and their families. Our mental health services include medication management, educational consultation and testing, psychological testing, individual therapy and family counseling.

The Psychiatric Intake Response Center (PIRC), located within Akron Children's Hospital Emergency Department, is the evaluation center for psychiatric risk assessments. PIRC provides evaluations and referrals to mental health services. PIRC mental health therapists provide patients with a reliable, professional triage and assessment.

Anyone with mental health questions is encouraged to contact PIRC 330-543-7472. PIRC is staffed 24 hours a day, seven days a week, year-round. PIRC will work collaboratively with the family to develop a plan that addresses the immediate psychiatric concern.

How to Apply for Financial Assistance:

The Financial Assistance Application, Financial Assistance Policy and this Plain Language Summary are available in different languages.

Call a financial counselor at 330-543-2455 and request a free copy to be mailed or emailed
Email our financial counselors at FinCounsel@akronchildrens.org to request a copy via mail or email
Write to Financial Counseling at One Perkins Square, Akron, OH 44308 and request that copies be mailed, free of charge
Go in person to our Admitting Office located on the third floor of the Main Hospital Building on our Akron Campus at 214 W. Bowery Street, Akron, OH, 44308

Documentation Requirements:

To apply, you must provide documentation to verify any information that may affect your eligibility, including information regarding your place of residence and income.

More information can be found on the financial assistance page.

Instructions about how to apply for pediatric residency at Akron Children's can be found at https://www.akronchildrens.org/pages/Residency-Program-Application-and-Interview-Process.html

If you can't find the information you need, please email us at or call Ask Children's at 330-543-2000.

We're sorry you aren't pleased with your experience with Akron Children's.

Our patient experience staff helps patients and parents with concerns about the hospital and our pediatric practices and services.

You can reach them by email:

Akron Children’s posts our provider’s patient experience ratings on their pages. These star ratings and comments come from patient surveys administered by NRC Health, an independent company that specializes in health care research.

Visit the provider pages on our site to review these ratings.

The survey is sent by either email or phone to Akron Children’s patients within a few days following their appointments.

Learn more at https://www.akronchildrens.org/pages/What-Are-Star-Ratings.html

Organizations requesting Akron Children's participation or support are asked to complete this form https://www.akronchildrens.org/cgi-bin/queue/collect.pl?form_id=113 Requests must be submitted at least 6 weeks prior to your event. Due to time restraints, we are unable to consider events less than 6 weeks away.

The vital records office in the county you/your child was born keeps all vital records like birth certificates. Most of them have an online request form where you can complete and pay for a request for a copy of a birth certificate.

Chaplaincy Services helps people to draw on their spiritual resources to move toward hope, healing and wholeness.

Our chaplains are available 24 hours a day, and anyone may request a visit from one of them. Call for more information:

>Akron campus: call 330-543-8254, or dial 0 for the on-call chaplain 24 hours a day.
>Mahoning Valley Campus: call 330-746-8667, or dial 0 for the on-call chaplain 24 hours a day.

Governor DeWine has issued a vaccine distribution plan for the state. You must meet the Ohio Department of Health's criteria in order to schedule your vaccine. To learn if you meet the criteria, visit the COVID-19 Vaccination Program.

We are offering COVID-19 vaccines by appointment only. No walk-ins will be accepted.

We encourage people to perform a Google search of your provider’s name or service line and leave a review.

Akron Children’s posts our provider’s patient experience ratings online. These star ratings and comments come from patient surveys administered by NRC Health, an independent company that specializes in health care research. The survey is sent by either email or phone to Akron Children’s patients within a few days following their appointments.

Visit the provider’s page on our site to review these ratings.

Learn more at https://www.akronchildrens.org/pages/What-Are-Star-Ratings.html

Other options:

You can send an email to feedback@akronchildrens.org. That team directs emails to the approproriate people and departments.

MyChart â Secure access, anywhere. Find all log in options on this page.

When wearing a face mask, make sure it covers both the nose and mouth. After using the face mask, remove it and be sure to wash hands. When you come to Akron Children's, please wear your face mask. If you don't have one, we can provide one for you to use.

Disposable masks should be thrown in the trash and fabric masks should be washed after wearing. Your child may have challenges or discomfort when wearing a face mask. After talking about the importance of face masks, ask your child about what might be bothersome and any preferences in type, color, or style. It's helpful to work with your child to help make the face mask more comfortable to wear.

Please send your questions to accountspayable@akronchildrens.org

The ISD service desk can be reached by email servicedesk@akronchildrens.org or by submitting an ISD ServiceNow request, located in the resources section of myKidsnet.

Thank you for choosing Akron Children's Hospital as your health care partner.
We appreciate the opportunity to collaborate with you in the care of your patients.

The resources on this page will help you refer a patient.

Visit the Appointment Center page for detailed information on scheduling online, accessing virtual telehealth, or finding an Urgent Care location.

Appointments: 330-543-2778 (330-KID-APPT)
Have general questions? Call Ask Children’s: 330-543-2000 or 800-358-5437
Where to go for care: Quick Care, Urgent Care or Emergency Care? Guidelines to help you make health care decisions

If your child is new to the hospital but previously diagnosed, we will need to schedule an appointment to transition to our care. We will need a referral from the provide currently managing your child's care and a plan of care and management. Once we receive that, we will call to schedule.

If an established patient, please contact the 330-543-3276 so we may address your concerns.

A MyChart account is recommended to receive results as quickly as possible. Otherwise, parents will receive a phone call with test results. More information about MyChart can be found at https://www.akronchildrens.org/pages/MyChart.html

We encourage parents to:

Provide simple information and reassurance.
Consider monitoring or limiting media exposure.
Correct misinformation.
Try to keep routines as much as possible.
Remind children of the actions they can take to keep themselves and their community safe like handwashing and covering coughs.

Cloth face coverings shouldâ

fit snugly but comfortably against the side of the face
be secured with ties or ear loops
include multiple layers of fabric
allow for breathing without restriction
be able to be laundered and machine dried without damage or change to shape

So far, we know it lasts at least 3 months. Data from the ongoing clinical trials will continue to be gathered and studied.

Test results are handled in MyChart in several different ways:

Most non-sensitive lab and radiology results are auto-released to MyChart on the schedule below. In certain cases, patients may see these test results before our providers have had the chance to review the information themselves.
Radiology studies and pathology results are on a time-delayed automatic release schedule, which gives providers a chance to review them before the patient sees them.
Tumor markers, sweat tests, sleep studies and genetic results are not auto-released to MyChart. They must be reviewed and may be manually released by a physician.
Technically, we are not yet able to provide electronic release of externally scanned results (such as those from a provider outside of our system), endoscopy and heart cath results.
Lastly, lab results pertaining to STDs, pregnancy and drugs of abuse are blocked from electronic release according to the law.
Test Results and their release schedule:
Lab results: Released at 10 a.m., 1 p.m., 4 p.m. and 7 p.m.
Radiology studies: 3-day time delay
Pathology: 4-day time delay

The vaccines by Pfizer and Moderna require two shots, while the Johnson & Johnson/Janssen vaccine is a single dose. For the two dose vaccines, there is an initial dose followed three weeks later by a booster or sedon dose. While you gain some immunity with the first dose, it's important to get both doses for maximum protection. The CDC is now recommending all eligible people obtain a booster. Teens 16 and older may receive the Pfizer vaccine, and adults should receive either the Moderna or Pfizer. To find a vaccine, please visit:https://gettheshot.coronavirus.ohio.gov/

Developing large-scale immunity through vaccines is key to stopping the COVID-19 pandemic, but more research needs to be done. Once enough people have some immunity â either because of previous COVID infections or protection through the vaccine â the virus will have a harder time spreading through the community.

Please contact us at 330-543-8552 or records@akronchildrens.org to receive a paper records release form by mail, or download it at the link below. Visit the Medical Records site for more information on returning the form by mail, fax or email.

There are many ways you can help support Akron Children’s. Since our beginning as a two-room day nursery in 1890, Akron Children’s Hospital has benefited from the philanthropic support given to us by individuals, corporations and foundations.

Learn more about how you can support the patient care programs, research and other needs at Akron Children’s Hospital.

Donate Online
Patient Wish Lists
Ways to Give
Become a Volunteer

For verification of employment, send an email to
Employment verification takes 7-10 days to complete and may require an additional email to for verification of income.

You do need to meet criteria to come out of isolation from the COVID-19 illness to get the vaccine. If you actively are sick with COVID-19 and you're still in your 10-day isolation period, we would not give you the vaccine at that point, but you could get it as soon as you're out of isolation.

You can either contact your pediatrician for your child’s vaccination records, log in to your MyChart account and click on “Immunizations” for the vaccine records or obtain them through the medical records department.

Akron Children's Maternal Fetal Medicine department primarily accepts patients who have high-risk pregnancies and are referred by a physician.

Please call 330-543-4500 with any questions.

Find a pediatric provider near you.

We offer language access services 24 hours a day at no charge to patients and families with limited English proficiency (LEP) or who are deaf, hard of hearing, blind or visually impaired. Services include:

Face-to-face interpreter services in many languages, including sign language
Over-the-phone and video interpreter services in approximately 200 languages
Assistive communication tools for the deaf, hard of hearing, blind or individuals with communication disabilities
Document translation services

Please ask a staff member about these services while at the hospital

Akron Children's provides the best imaging techniques to diagnose medical and surgical problems in infants, children and teens. We were the first hospital in Ohio â and the second children's hospital in the U.S. â to receive a Diagnostic Imaging Center of ExcellenceÂ® designation for our commitment to low-dose radiation. For more information, visit https://www.akronchildrens.org/departments/Radiology.html

Services Provided

24/7 telephone triage to discuss concerns and recommendations are made
Evaluation for children and adolescents in immediate crisis, which includes concerns for suicidal or homicidal thoughts and psychosis
Professional assessment and recommendation of the next steps in treatment for the child or adolescent
Referrals to mental health services in the community, including outpatient and intensive services

What to Expect
Mental health evaluations in the Emergency Department (ED) are completed by mental health therapists. Their primary focus is to assess patients with an immediate crisis and recommend an appropriate level of care. When arriving at the ED, families need to register for a PIRC assessment

Evaluations are generally first come, first served, based on assessment room placement, which may result in a significant wait. However, patients will be monitored by the ED staff in a safe environment. PIRC staff does not provide medication changes or make medication adjustments. Possible next steps for an Emergency Department psychiatric risk evaluation visit include:

Discharge home with a safety plan
Discharge home with a safety plan and a referral for ongoing Behavioral Health services
Admission to a higher level of care

We have a clinic dedicated to young women with excessive menstrual bleeding. Our team includes specialists in adolescent medicine and pediatric hematology, who work together to determine if excessive bleeding is caused by regular, heavy periods or a bleeding or platelet disorder.

Schedule an appointment if your daughter experiences the following symptoms:

Excessive menstrual bleeding, such as a period that occurs every 2 weeks or regularly lasts longer than 7 days
Excessive bruising
Frequent nose bleeds
History of excessive bleeding after surgery

For an appointment, call the Hemostasis and Thrombosis Center at 330-543-8580.

For help logging into MyChart or a lost password, contact us at 330-543-4400 Monday-Friday 8 a.m. to 4:30 p.m. (EST), or mycharthelp@akronchildrens.org

To request a copy of your child's record, send a signed authorization form or a HIPAA-compliant handwritten request to:

Akron Children's Hospital
ATTN: Health Information Management
One Perkins Square
Akron, OH 44308

Information services department assistance is available to employees of the hospital by submitting an ISD ServiceNow request.

Most of us know about teens and cutting â how some use a sharp object like a razorblade, knife, or scissors to make marks, cuts, or scratches on their own body. But cutting is just one form of self-injury. Teens who self-injure also might burn, scratch, or hit themselves; bang their head; pull their hair; pinch their skin; pierce their skin with needles or sharp objects; or insert objects under their skin.

Self-harming is a serious issue that affects many teens. Like other risky behaviors, it can be dangerous and habit-forming. In most cases, it is also a sign of deeper emotional distress. In some cases, peers can influence teens to experiment with it.

Summer Pediatric Research Scholars work closely with mentors - physicians or other healthcare practitioners - in one of several pediatric medical specialties. Mentors define research projects that could focus on enhancing patient safety or quality of care; evaluating effectiveness of new treatments, technologies, or methods; or improving the healthcare experience for patients and families. Professionals at the research institute offer additional training, guidance and support to the students and their research efforts.

In addition to their research endeavors, summer research scholars also have opportunities to observe bedside patient care by shadowing medical and surgical teams. Lectures and classroom activities provide additional familiarity with the environment of a large pediatric hospital. The students also receive career development opportunities with workshops focused on creating a resumes and CVs, and succeeding in post-graduate medical interviews. At the program's conclusion, summer research scholars present their findings to members of Akron Children's medical staff, professional researchers, peers and guests. This program runs over the course of 10 weeks, starting around the first week in June each summer.

https://www.akronchildrens.org/pages/Summer-Pediatric-Research-Scholars.html

myKidsnet is the employee intranet for Akron Children's Hospital.

This vaccine was not studied in breastfeeding women. Based on our understanding of how the vaccine works, it is believed to be unlikely that the vaccine would significantly affect a breastfeeding infant. However, this remains unproven. Breastfeeding does not prevent you from choosing to receive the vaccine. If you are breastfeeding, we recommend that you discuss the risks and benefits of getting the vaccine with your healthcare provider prior to receiving the vaccination.

Call your childâs healthcare professional if your child is sick with fever, cough, or difficulty breathing, and has been in close contact with a person known to have COVID-19, or if you live in or have recently traveled from an area with ongoing spread of COVID-19. Your healthcare professional will work with Ohioâs public health department and the CDC to determine if your child needs to be tested for COVID-19.

If you are unable to make your scheduled appointment, please call (330) 543-2621 and cancel. We cannot guarantee that we will be able to reschedule the appointment.

No. This is not a live vaccine, so it cannot give you a COVID-19 infection and it will not make you contagious.

There's no significant risk to you to get the vaccine if you have a medical comorbidity, in fact, it's quite the opposite. If you're at increased risk of severe COVID-19 disease because of a medical comorbidity like asthma, you're an even better candidate to get the vaccine because the vaccine will protect you from COVID-19 infection.

Akron Childrenâs is currently limiting one caregiver to accompany the patient.

Services Provided

24/7 telephone triage to discuss concerns and recommendations are made
Evaluation for children and adolescents in immediate crisis, which includes concerns for suicidal or homicidal thoughts and psychosis
Professional assessment and recommendation of the next steps in treatment for the child or adolescent
Referrals to mental health services in the community, including outpatient and intensive services

What to Expect

Mental health evaluations in the Emergency Department (ED) are completed by mental health therapists. Their primary focus is to assess patients with an immediate crisis and recommend an appropriate level of care. When arriving at the ED, families need to register for a PIRC assessment.

Evaluations are generally first come, first served, based on assessment room placement, which may result in a significant wait. However, patients will be monitored by the ED staff in a safe environment. PIRC staff does not provide medication changes or make medication adjustments.
Possible next steps for an Emergency Department psychiatric risk evaluation visit include:

Discharge home with a safety plan
Discharge home with a safety plan and a referral for ongoing Behavioral Health services
Admission to a higher level of care

Log into MyKidsnet

All school-related forms for enrollment or sports need to be completed at the primary care physician’s office. Families can drop off forms at the office to be completed or make an appointment if necessary.

After spending their earliest days, weeks or even months, at Akron Children's, the day they finally go home is a much-anticipated milestone for the babies and families in our neonatal intensive care unit (NICU).

The cheerful and soothing melody of "Brahms' Lullaby" plays briefly throughout the hospital to celebrate each time a NICU patient is discharged.

This version was recorded by Lance Allen.

Our registered dietitians work closely with the medical team to meet your child's nutritional needs. They also have expertise in pediatric nutrition and hold additional certifications, including nutrition support, diabetes, and childhood and adolescent weight management. We also provide medical nutrition therapy for children with the following conditions.

Whether you're seeking a peer for emotional support or want to learn more about what to expect from a medical diagnosis, our specially-trained parent mentors have volunteered to share their insights about dealing with a similar situation.

As parents of children with special needs, their training has taught them to listen. Their experiences have taught them to understand. They felt alone, too, when they received the diagnosis of their children's illness and the medical care required. They were overwhelmed, scared and angry.

They've also come to know the blessings their children have brought to their lives.
Connect with one of our trained, veteran parents to get the support you need.

See the link below to pay your bill online.

Call 330-543-8500 for questions.
We know medical billing can be confusing and overwhelming, and we’re here to help answer your questions.

If you’d like to speak to a financial counselor, call 330-543-2455.
A financial counselor can help you determine whether you qualify for public assistance programs to help you with your medical bills.

On the Patient Billing Page linked below you can find information on:

Financial Counseling
Financial Assistance
Insurance
Patient Price List
Price Estimates

Need to set up a payment plan? Akron Children’s offers convenient monthly payment plan options, including:
Up to 18-month payment plans, with a minimum $25 monthly payment.

Longer-term payment plans available for those who qualify. Sign up via AccessOne.

We understand that navigating medical billing and insurance information can be overwhelming, and we hope answers to these frequently asked questions will help.

I received a letter telling me that I need to update my Coordination of Benefits. What do I do with this?

Coordination of Benefits (COB) happens when your insurance plan wants to confirm if either you, or someone in your family has health benefits under more than one insurance plan (including medical benefits under motor vehicle insurance and personal injury protection insurance). COB is often required each calendar year or based on diagnosis. The insurance company will not process any claims until this is updated by the insured. If you received a form from your insurance company, please fill it out and return it as soon as possible. There also may be a number you can call. If you did not receive a form, please call your insurance company by using the customer service number on the back of your insurance card.

I just had a baby. What do I need to do to make sure my insurance covers the bills?

Most employer-based insurance plans allow a specific period of time to enroll a newborn in the plan. You will need to contact your HR department to see what the exact process is, but it usually involves completing and returning a form. If this is not done in a timely manner, coverage may be denied and you will be responsible for your newborn’s bills. Akron Children’s is not able to do this for you.

How can I be sure my insurance provider will pay my bills?

Your health plan may:

Require certain services to be authorized or pre-certified before you receive them
Require you to notify them within a certain period of time after services are rendered
Require you to provide information regarding any other insurance for the patient

Find out your health plan’s requirements by reading the information given to you by your insurance provider or employer, or by calling your insurance provider directly. You are usually provided with a summary plan document or a website that has all coverage information including your yearly deductible, coinsurance, copay, in and out of network provider directory and benefits.

How will I know how much I owe?

You may request an estimate of your financial responsibility prior to service at Akron Children’s. Information needed includes the service’s CPT code and your insurance details. Self service estimates can be obtained through MyChart. Estimates can also be obtained through financial counseling by calling 330-543-8500.
Your health plan may require a copayment or deductible that will be due during appointment registration or hospital discharge. Check with your insurance provider on the amount that you will be responsible for at this time.
Following your healthcare services, your insurance provider will send you an explanation of benefits (EOB), which will detail the amount it has paid, any non-covered or denied amounts, and the remaining balance that you are responsible for paying.
We encourage you to review your EOB and compare it to your Akron Children’s billing statement. Please call your insurance provider or a billing representative if you have questions or concerns.

I received a billing statement. How do I know my insurance company paid its portion?

Your statement has an area where the amount paid by insurance and amount adjusted (if any) is detailed. This information will appear on the first statement for that service. Your insurance company will also send you an explanation of benefits (EOB) that will explain how your claim was processed. It will include information on how much financial responsibility you have including any deductible, coinsurance and/or copay amounts. If you have additional questions about insurance payments, please call your insurance company directly. The insurance company’s phone number is usually printed on the back of your insurance card.

What if I forget to bring my insurance information to the appointment?

You will be registered as “self-pay” during registration, which means you are responsible for paying the entire bill. However, you may contact us to provide your insurance information after your appointment by calling 330-543-8500.

How does my insurance company receive the claim for health care services?

In most cases, Akron Children’s files the claim with your insurance company. Please make sure that we have your correct insurance information on file and, if you have more than one insurance, all of the necessary information usually found on the insurance ID cards.

Does Children’s bill secondary insurances?

Yes, Children’s is dedicated to helping you receive full benefits from your insurance provider. You will be asked to provide complete insurance information upon registration. Be sure you have a copy of your insurance cards at that time. As a service to you, we will submit secondary claims along with required EOBs to your insurance provider. However, if your insurance provider doesn’t make payment within 60 days, we will ask you to pay the amount owed.

Why are some of my bills from the hospital covered by my insurance, while others are not?

Hospital coverage often has a deductible or out-of-pocket expense that you are responsible for paying. Since each plan can be different, we encourage you to carefully review your benefits. Additionally, your plan may not cover specific services. You should check with your insurance prior to having any service performed to verify coverage.

Why did I receive a bill for a doctor I did not see?

Certain physicians help with your medical care even though you may not meet them. Commonly, these are the doctors who read your lab results, X-rays and EKGs, among others.

Why do I receive billing statements from the hospital when my child was never there?

Akron Children’s provides a wide range of medically related services for independent clinics, area physicians and other hospitals. For example, a pediatrician or health center may refer lab work to Akron Children’s for testing or analysis. When this occurs, the bill for the lab services will come from Akron Children’s.
We also provide pediatrician services to newborns at area hospitals for evaluation and/or discharge upon request. That bill would be separate from the actual birth.

What does “Physician Visit Level 3” refer to on my bill?

Akron Children’s uses five levels to describe the time and complexity of physician visits, with Level 1 being the lowest and Level 5 being the highest. This is standardized coding across the healthcare industry.

Why was my last payment divided and applied to the bill in two separate places?

We post your payment to the oldest dates of service first unless you specifically indicate otherwise. On your billing statement, we itemize both the charges and your payments by date.

My child’s medical bills are adding up fast, and I can’t afford them. How can I get help?

We are committed to providing healthcare to every child who needs it, regardless of the family’s ability to pay. Our financial counselors can help you manage your child’s medical bills. Please contact them at 330-543-8500.

May I set up a payment plan to make installment payments on my bill?

Yes, Children’s offers payment plans that are interest-free. Minimum payments are $25 and can be extended up to 18 months. Please contact customer service if this does not meet your needs to discuss other possible options. You will be required to demonstrate financial need.

I received a letter stating my account has been referred to a collection agency or collection attorney. Why was this done and what should I do?

Before an account is referred to a collection agency, you will receive four billing statements from Akron Children’s. You may also receive a phone call from our billing office. If you have not made a payment or payment arrangements after these steps have been taken, the account will be referred a collection agency. You must contact Children’s to establish a payment plan. Making regular payments without one will not prevent an account from going to collections. These agencies act under the direction of Children’s. Once an account is placed with an outside collection agency, we ask that you work directly with the agency to resolve the balance. If you fail to do so, additional collection actions may take place to resolve the balances you owe.

I tried to get information on an account but was told by Customer Service that they couldn’t talk to me. Why not?

There are situations when someone not directly responsible for a patient needs to have access to HIPAA-protected details of the patient’s account. In order to do so, we must have a signed and dated release of information (ROI) form on file from the patient’s parent/guardian. It is also important to note that having insurance coverage on the patient does not automatically make you a guarantor on the account or provide you with access to account information. Click here to download a copy of the ROI, complete it and email it to BillingServices@akronchildrens.org or mail it to:
Akron Children’s, Customer Service Department
PO Box 74477
Cleveland, OH 44194-0577
Please allow 7-10 business days for processing before contacting Customer Service to obtain the needed information. If this is not in place prior to calling, we are not permitted to release any protected information. If you have any questions, you can call Customer Service at 330-543-8500.

Are you wondering what a procedure will cost? Get an estimate for common procedures from one of our locations near you.

What is an estimate?

An estimate is the predicted amount you will pay for a medical service based on your insurance and what patients have been charged in the past.

How accurate are estimates?

Prices may vary and an estimate is not a quote or guarantee. We try our best to give you an accurate estimate, however many factors go into the final cost. The actual price you pay may be higher or lower than the estimate.

How do I get an estimate?

If you have a MyChart account, you may use your MyChart app to get an estimate.
Don’t have MyChart? Click here for an estimate or Contact a financial counselor.

In compliance with state law, Akron Children’s is providing this price list, which includes charges for room and board, emergency department, operating room, physical therapy and other procedures. The hospital’s charges are the same for all patients, but a patient’s responsibility may vary, depending on payment plans negotiated with individual health insurance companies. Uninsured or underinsured patients should consult with our admitting and billing staff to determine whether they qualify for discounts. The prices listed are our standard fees before insurance, and are correct as of Jan.1 of the current year.

You may contact the staff at 330-543-8500, or 1-800-933-7440.

Patient Price Information List
Price Estimates

Before Surgery

Pre-surgical appointment

You may be scheduled for a pre-surgical preparation appointment within 30 days of your child’s surgery in the perioperative surgical home located on the 8th floor of the Main Hospital Building.
Your child’s vital signs (heart and breathing rate, temperature and blood pressure) will be checked, blood work drawn and a history and physical completed. This will expedite check-in on the day of surgery and prevent delays.
A child life specialist may also meet with you and your child to explain the surgery environment and procedures.

Verification and instructions

Our admitting department will call you 10 to 14 days before surgery to verify patient and insurance information.
A surgery staff member will call you 1 to 2 business days (Monday-Friday, excluding holidays) before surgery to provide final instructions and confirm surgery time. If you haven’t received a call by the last business day before surgery, call 330-543-1040 after 2 p.m.

Medication, vitamins and herbal supplements

Heart, asthma or seizure medications should be given the morning of surgery with the smallest amount of water possible.
Avoid vitamins, herbal products and ibuprofen (i.e., Advil, Motrin, Pediaprofen, etc.) for 10 days before your child’s scheduled surgery date.
For products with aspirin (i.e., Aspirin, Pepto-Bismol, etc.) or Lovenox, follow the instructions from the doctor who ordered that medication.
Tylenol or other products with acetaminophen can be given until the night before surgery, unless otherwise instructed by your surgeon/physician.
Contact your endocrinologist for instructions on taking insulin. You should stop taking Metformin, Diabinase, Glucatrol and Glucophage 24 hours before surgery.

Skin conditions and illness

Contact us if your child has a rash, cuts or bruises in the surgery area, or has poison ivy, chicken pox or another illness causing a rash.
Contact us if your child is sick or hospitalized within 2 weeks of the surgery date.

For your child’s health and safety, follow this step-by-step schedule to prepare for anesthesia or sedation. Your child should stop eating food 8 hours before surgery and stop liquids as the procedure time approaches. It is important for your child to have an empty stomach before anesthesia or sedation. Otherwise, food or liquid could get into the lungs if vomiting occurs during the procedure. If you do not follow the eating/drinking instructions your child’s health care team provides, the procedure may be rescheduled.

Day of Surgery

Before you arrive

Have your child bathe or shower and wash his hair. Follow any special soap/scrub instructions from your surgeon/physician.
Children may brush their teeth if they are able to do so without swallowing water.
Remove all make-up, nail polish, jewelry, piercings and hair accessories with metal (including hair extensions).
Bring a box or case to store contacts and removable orthodontic appliances if you cannot leave them at home.
Your child should wear loose, comfortable clothing.
Have your child bring a favorite comfort item to take into surgery. To help prevent infection, wash this item before bringing it to the hospital.

Once you arrive at the hospital

You must arrive at the hospital 90 minutes before the scheduled surgery start time.
Your child’s surgery is scheduled in the GOJO Outpatient Surgery Center in Akron. Park in the P2 Exchange Street parking deck, 348 Locust Street. Upon entering the building, you’ll be screened, which includes someone taking your temperature and asking a number of screening questions related to COVID-19.
Upon arrival, a urine specimen will be collected on all females who have begun menstruation or spotting.
The anesthesiologist will evaluate your child before the operation to ensure a safe anesthetic during surgery. The type of anesthesia and method of delivery are based on your child’s age, type and length of surgery, general health and other factors.
Due to visitor restrictions, only one adult is permitted in the pre- and post-operative areas. Child care is not provided.
A legal guardian must accompany your child to the hospital on surgery day.

After surgery

The surgeon will speak to you privately about the procedure.
Your child will be taken to the post anesthesia care unit where 2 visitors older than 18 years will be allowed.
The outpatient pharmacy is available to fill any home-going prescriptions.
A parent, legal guardian or other adult must be available to drive the child home

Changes in behavior

You may notice a change in your child’s behavior before or after surgery. Clinginess is a common post-hospital behavior, but children are resilient and they’ll typically work through it. If disruptive behaviors last longer than 6 weeks, talk to your child’s doctor. Encourage your child to play “doctor” and “hospital,” draw pictures of their experience, and/or journal about their experience. These types of activities will help lead them to a healthy recovery.

Should you have questions about preparing your child for anesthesia or sedation, please contact:

GOJO Outpatient Surgery Center Kay Jewelers Pavilion, Third Floor
330-543-1040

Akron Children’s Hospital Surgical Services Main Hospital Building, Fourth Floor
330-543-8529

Akron Children’s Hospital Mahoning Valley
The Kikel Center for Pediatric Surgery
Beeghly Campus, Building A 330-746-8110

Presurgery instructions for the Akron campus can be found at: https://www.akronchildrens.org/audio_video/Pre-surgery-preparations-Akron-Campus.html

Presurgery instructions for the Boardman campus can be found at: https://www.akronchildrens.org/pages/Before-surgery-Kikel-Surgery-Center-Beeghly.html

There are two ways to schedule:

To schedule by phone, call 330-543-2455
To schedule online, log in to MyChart. Select the patient’s name. Click on “Schedule an Appointment,” and then click on “Financial Counseling.”

You will need the following documentation for your appointment with a financial counselor:

Driver’s license or valid ID
Utility bill for proof of address
Pay stubs from the previous month
Proof of pregnancy (if applicable)
Health insurance information (if applicable)
Social security numbers for all family members Akron Children’s is dedicated to providing medical care to infants, children, teens and burn victims of all ages, regardless of their ability to pay.

COVID-19 can be spread when we breathe, cough or sneeze. Wearing a face covering reduces spread from person-to-person.

The goal is to prevent the virus from spreading. Children under the age of two and those with sensory issues should not wear face coverings.

The key to slowing the spread of COVID-19 is to limit contact as much as possible.

The Centers for Disease Control (CDC) website is a trusted source of information. We recommend you follow the CDC guidelines about Children and their friends (see links below) and stay at least 6 feet away from others outside of your immediate family.

Use face coverings when in public places where you are in close contact with others such as a grocery store, pharmacy, doctorâs office or bank. When you come to Akron Childrenâs, please wear your face mask. If you donât have one, we can provide one for you to use.

Your child does not need to wear a face covering at home (assuming they have not been exposed to anyone with COVID-19) or when they are outside, as long as they stay 6 feet away from others. For example, itâs fine to take a walk without face coverings as long as they donât touch benches, water fountains and playground equipment.

Children who are sick with a fever, cough, congestion, runny nose, diarrhea or vomiting should not leave the home.

Answer provided by John Bower, MD, Pediatric Infectious Disease Specialist at Akron Children's Hospital:

There is growing evidence that the transmission risk of COVID from an inanimate item, such as a valentine card, is much lower than previously thought. Yet, our standard remains to clean surfaces and avoid sharing items. The best advice for this Valentine's Day would be to follow the CDC's general recommendation for schools (in short, no shared cards this year):
Shared objects

Limit the use of shared objects (e.g., gym or physical education equipment, art supplies, toys, games, computers) when possible, or clean and disinfect between use.

Discourage sharing of items that are difficult to clean or disinfect such as electronic devices, pens and pencils, classroom stapler, whiteboard markers and erasers, books, games, art supplies (e.g., markers, crayons, scissors), and other learning aids. Soft and porous materials, such as area rugs and seating, may be removed to reduce the challenges with cleaning and disinfecting them.
Keep each student's belongings separated from others' and in individually labeled containers, cubbies, lockers or areas.

Ensure adequate supplies to minimize sharing of high touch materials to the extent possible (e.g., assigning each student their own art supplies, equipment) or limit use of supplies and equipment to one group of students at a time and clean and disinfect between use.

Yes. The vaccine may not only protect you â but people around you.

Despite an unprecedented accelerated pace, these COVID-19 vaccines have been rigorously tested for safety and effectiveness before being authorized for use in the United States.

The FDA requirements and vaccine trials were performed exactly the same way as any other vaccine that is available today. The difference is these vaccines were given more money, more people and researchers, and more attention to push it to the forefront to get the job done.
In other circ*mstances, vaccine development can take years because companies must first raise funds and staff the project to meet the

FDA requirements. Because of the worldwide crisis, these major components were put in place, with help from the federal government and researchers around the globe, at the start of this project.

Akron Children’s Hospital Sleep Center

PATIENT INSTRUCTIONS FOR A POLYSOMNOGRAM (PSG/SLEEP STUDY)

Parking Instructions and Directions

All patients will go to Admitting on the 3rd floor in the main hospital, before going to the Sleep Lab. Park in the Bowery Street parking deck, P1 (199 West Bowery Street, Akron OH 44308), enter the Considine building on level 3 and take the 2nd bridge to the Main Hospital. Admitting will be on your right past the ball machine and yellow elevators.

The Considine Building main doors lock at 8:00 p.m. If you are being dropped off, you can enter the hospital through the Bowery Street parking deck (P1) and follow instructions above. Information Desks are available until 9:00 p.m. to assist you. Please arrive before 9:00 p.m. If you arrive after 9:00 p.m. the doors to the Considine Building will be locked and you will need to park in the Exchange Street Parking deck and enter through the Kay Jewelers Pavilion P2 (348 Locust Street, Akron OH 44302).

What to do at home before the sleep study

Complete the 2-week sleep log and patient questionnaire and bring with you to the sleep study.
Keep normal sleep routines including naps (infants and toddlers).
No food or drinks containing caffeine 24 hours before sleep testing (coffee, tea, chocolate).
Eat your dinner before coming to the sleep lab.
Bathe and cleanse hair without using conditioner.
Do not use lotion, oils, hairspray, gel or makeup.
No braids or ponytails are allowed.

What to bring to the sleep lab

Bring all bedtime medications to give to your child at night and necessary supplies.
Bring any breathing aids (PAP mask and tubing, vent/trach supplies).
Bring or wear 2-piece comfortable pajamas. (No one piece pajamas or onesies)
Bring a light snack and caffeine free drink.
Bring favorite blanket, pillow, or toy.

Sleep study rules

Only ONE parent or legal guardian is allowed to stay in the patient room. It is required for the parent to stay the entire night and care for your child for all patients under the age of 18 years old. You are not allowed to leave the sleep lab for any reason during testing.
No siblings are allowed.
No cell phone use will be allowed in the sleep testing room once lights are off.

After sleep study

Unless your child is scheduled for daytime testing, you will be able to leave from the sleep lab between 6:00-6:30 am and it will be necessary to leave the patient room at that time.
Sleep study results will be sent to the ordering physician within 10 business days.

Contact Information

Questions, cancel or reschedule call: 330-543-4485 or 1800-262-0333 ext 34485, during Monday-Friday 8-4:30.
After hours: Sleep lab- 330-543-3390 or contact the Hospital Operator at 330-543-1000 and ask for Sleep Lab

You can also visit us on the web at https://www.akronchildrens.org/sleepcenter

Social Work: 330-543-8830 (Akron) or 330-746-9074 (Mahoning Valley)

A social worker at a hospital focuses on improving the emotional well-being of kids and their families and helps coordinate health care. In addition to offering emotional support, a social worker can help the family meet a child's needs at school or at home.

Our social workers are members of the healthcare team who assist patients and families with the stressors often associated with sudden or chronic illness and its impact on everyday life. We help assess the needs of patients and families, provide supportive counseling, and connect patients and families to the appropriate community or hospital resources.

The mission of Akron Children's social work team is to provide professional social work services in collaboration with your child's healthcare team.

We can assist with transportation needs, overnight accommodations during your child's hospital stay, medical insurance questions, applying for Family Medical Leave, and in some cases, financial assistance.

We often consult with your medical team and help facilitate communication with your doctors and nurses, as well as coordinate your child's discharge from the hospital.
Our social workers hold master's degrees and are licensed by the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board. We must adhere to current licensing requirements in order to remain in good standing.

Special parking needs can be arranged by Public Safety,â¯++Call: 330-543-8181++, or Social Work,â¯++Call: 330-543-8830++.

Social Work staff will continue to coordinate referrals for overnight stays at the Ronald McDonald House.

Contact the Children's Social Work Department at 330-543-8830 if you need help in accessing Protective Services during your hospital stay or visit.

Many times, a patient's insurance will provide transportation. This can be arranged by the office the appointment will be in. If not, Social Workers can provide assistance through RoundTrip.

How can I speak with a social worker? You may ask your child's doctor or nurse to contact us for you. Social workers are available on each inpatient floor and in most of our outpatient clinics and the Emergency Department. You may also call the Social Work department, Monday through Friday from 8 a.m. to 4:30 p.m. at 330-543-8830. A social worker is available 24 hours a day.

Are social work services confidential? Any conversations you have with a licensed social worker are confidential. This means that in most instances, your hospital social worker is not permitted to disclose information obtained from you to anyone other than your healthcare team without your consent. However, there are exceptions to this general rule, and we may be required to disclose otherwise confidential information in certain situations, such as when:

Concerns of child abuse or neglect, elder abuse or neglect, or abuse or neglect of a disabled person
Concern of harm of self or others

Who can I turn to for emotional support? During your child's hospitalization, you may feel stressed, worried or frightened. Your social worker is available to talk to you and your family about these feelings. In addition, we can connect you with other support services including our chaplains and child life specialists and psychologists.

Our webpage is below, including a Resources tab with information about programs providing assistance including phone numbers for each of these programs:
Social Work | Akron Children's (akronchildrens.org)

Suicide is the second leading cause of death for ages 10-24. Suicides among young people continue to be a serious problem.

The suicide rate in Ohio increased by 24 percent from 2008 to 2017, according to a new study analyzing vital statistics. Rates also increased 80% among children 14 and younger, according to the report by the 28-organization public-private Ohio Alliance for Innovation in Population Health (Akron Beacon Journal, May 2019). Forty-nine youth ages 21 and under died by suicide from 2012-2018 in Summit County.

If you are in crisis, call or text the Suicide and Crisis Lifeline at 988 or the Crisis Text Line by texting 4HOPE to 741741.

Akron Children’s offers a Psychiatric Intake Response Center (PIRC) 24-hours a day, 7 days a week. It’s a triage and referral service that links families to behavioral health services in Summit County and beyond. It is staffed by licensed social workers and professional clinical counselors who are trained to assess a child’s mental, emotional and behavioral healthcare needs. To contact PIRC, call 330-543-7472.

For more information on signs of suicide and depression and helpful resources, visit the suicide prevention page.

MyChart enables patients to send messages to providers and access their medical information. For patients, itâs a convenient resource, available 24/7. If your child is an existing patient of an Akron Childrenâs provider, you can message that provider, get a virtual visit for your child, and send requests to renew medications using MyChart.

How does On My Way work?

To choose the arrival time that meets your needs, visit the Urgent Care website. Click the “On My Way” button, select the location and arrival time for your visit â and provide details including your child’s name, reason for the urgent care visit and your contact information.

What are the benefits of using On My Way?

On My Way allows you to pick your arrival time, so you can wait in the comfort of your own home instead of waiting at Urgent Care. On My Way will also help you check in faster when you arrive at Urgent Care.

If I use On My Way, will I have to wait once I arrive?

We want to help your child get checked in and treated quickly â and using On My Way will help. It’s not a set appointment, though, and other patients may be seen before your child. Thank you for understanding.

Is it still OK to come to Urgent Care without using On My Way?

Yes, walk-ins are welcome. If there are a lot of people waiting for care, however, we may not be able to see everyone who walks in.

Do I still need to check in when I arrive?

Yes, please stop at the Urgent Care desk. Using On My Way will shorten the check-in process.

When using Urgent Care you can select an arrival time to place your name on our list. This is not an actual appointment and wait times may vary.

Do I need a MyChart account to use On My Way?

No, you do not need a MyChart account to use On My Way. If you want to sign up for MyChart, click here to request access.

Is On My Way secure?

Yes. It is part of our secure MyChart platform.

What if I need to change or cancel my arrival time?

Use On My Way to let us know your plans have changed.

I have more than one sick child coming to Urgent Care. Can I use On My Way?

Yes, but you will have to complete one On My Way request and then start a separate session for any additional kids.

Can I use On My Way to choose my arrival time for tomorrow?

No, On My Way only lets you choose a time for today.

Care from the comfort of home: A virtual visit is a safe, convenient and secure way to see an Akron Children’s pediatric provider without having to go to the doctor’s office. Whether you need care right away for a minor injury or illness, or you need to schedule a visit with your pediatrician or specialist, our telehealth services offer the care you need when you need it without having to leave home.

For minor illnesses and injuries, see an Akron Children’s pediatric provider online without an appointment 7 days a week, 365 days a year using Quick Care Online, a convenient alternative to urgent care.

MyChart Telehealth allows patients to schedule virtual visits with their own providerswhile having the convenience of receiving care in their own home.

Volunteers are a vital part of Akron Children’s Hospital. They help patients and families in many ways, including reading, entertaining baking cookies bedside, cuddling babies and providing creative distractions for patients. In addition, they support departments by running errands.

We also have 4-legged volunteers through the Doggie Brigade. More information can be found at https://www.akronchildrens.org/pages/Doggie-Brigade.html

NICU Cuddlers must be 21 years of age and have six months prior volunteer experience at Akron Children’s.

Cuddlers aid neonatal staff in calming and soothing infant patients by cuddling, singing, talking, and reading. Volunteer positions are available at Akron Children’s, Mahoning Valley, Summa, Akron General Cleveland Clinic, St.Elizabeth and Aultman neonatal departments.

To learn more about volunteering at Akron Children’s, call 330-543-8424 (Akron campus) or 330-746-8350 (Beeghly campus Mahoning Valley). Visit the Volunteer page for more information.

Volunteer Services opportunities at the Akron and Beeghly campuses, and beyond:

Adults
Teens (ages 16-18)
Doggie Brigade

Volunteer placement is based on current position openings. Once accepted, you will be required to complete an online orientation. Our volunteers receive hands-on training for their assignment.

Teen/college student program

Akron Children’s Volunteer Services is happy to announce our enhanced teen/college program, which gives the opportunity to:

Complete volunteer hours needed for graduation
Teen application (age 16-graduation)
College student/adult application
Learn about Akron Children’s exciting Career Launch program
Includes three shadow opportunities
Review available job opportunities
Monthly progress check-in with staff

For further information, please contact volunteers@akronchildrens.org or 330-543-8424.

Other volunteer opportunities:

Parent Advisor Program
Parent Mentor Program
Teen Advisory Group for former patients
Holiday Tree Festival
Friends of Akron Children’s
TWIG Groups (Together with Important Goals)

Related Resources

Adult Volunteer Application
Teen Volunteer Application
Parent Mentor Program
Doggie Brigade

Walk for Babies 2024 on Sunday, September 17th, registeration opens at 8:15AM, walk starts at 9AM.

Contact Phone 330-523-9503

Contact Email tcooper3@akronchildrens.org

Share the event calendar for Walk for Babies.

Bleeding lasting longer than seven days
Soaking through a pad or tampon in less than two hours
Passing blood clumps bigger than a quarter
Bleeding that stops you from going to school or participating in other activities

Babies are safest, sleeping ALONE on their BACKS, in their own CRIB, portable crib or bassinet. Never sleep with your baby or allow your baby to sleep with another child. Use a firm sleep surface and fitted sheet (without bumper pads, blankets or toys). For more information on safe sleep, visit Safe Sleep and Cribs for Kids.

A COVID-19 vaccine may prevent you from getting the virus altogether â or keep you from having serious complications from the virus. Getting vaccinated may also protect people around you, particularly those at increased risk for severe illness from COVID-19.

The side effects of the Moderna vaccine were generally mild and temporary, including pain at the injection site, headache, fever, fatigue, chills and muscle and joint pain.

About 85% of participants reported pain at the injection site. Other local reactions included redness, swelling at the injection site, and swollen lymph nodes (about 5-15% each). No participants reported severe local reactions.

Systemic reactions were also generally mild to moderate in severity. Most began 1 or 2 days after receipt of the vaccine and resolved within 1-2 days after they began. Systemic reactions were more common after the second dose. In general, both local and systemic reactions were more frequent in younger adults.

Persons less than 55 years of age appear to experience a slightly higher rate of side effects after receipt of the vaccine. About 80% of younger participants and 70% of older participants reported pain at the injection site. This was not significantly different between dose 1 and dose 2. Other local reactions included redness and swelling at the injection site (about 5% each). Only 0.6% of participants reported severe local reactions.

Systemic reactions were also generally mild to moderate in severity. Most began 1 or 2 days after receipt of the vaccine and resolved within 1 day after they began. Participants great than 55 years generally experienced similar reactions to the younger group but at a lower rate. Systemic reactions were more common after the second dose.

Lab hours vary by location and can be found here.

Walk ins are always welcome. You can also schedule an appointment for any lab testing by calling 330-543-2778 (option 3).

Believe it or not, when shopping for swimsuits for your children, color â not style, design or your kids' favorite Disney icons â is of the utmost importance. The color and visibility of your children's swimsuits underwater could actually save their lives!

Drowning is the leading cause of death for children ages 1 to 4 years old and the second-leading cause of injury death for children ages 5 to 9 years.

Drowning is quick and silent â unlike what you see in the movies. Children bob up and down just at the surface trying to get air; they are not splashing around yelling for help. Just below the surface, some swimsuit colors can actually look like a cluster of leaves or debris, and not a struggling child. Other colors can virtually disappear in water.

If you feel your child is having a mild reaction to a recent immunization, contact the provider that gave the immunization for advice. Call 911 immediately for life-threatening reactions.

Emergency departments evaluate patients based on their need for care. All patients are important and will be seen, but some require care more quickly than others. The arrival of trauma patients and the number of patients registered may affect actual wait times.

Scoliosis is curvature of the spine. The cause of most childhood scoliosis is unknown and likely involves many different factors. Scoliosis can be hereditary, so a child who has it might have family members who have it too. In some cases, scoliosis may be due to a neuromuscular disorder that affects a child's ability to control the muscles that support their back and spine.

What do I do if my child has a nosebleed?

Gently blow out the mucus and unstable clot through the nose.
Pinch the soft part of the nose below the bony part with your thumb and finger or nose clips and hold for 10 minutes.
Set a timer and don’t check until the timer is finished.
Consider applying an ice pack to the bridge of the nose while continuing to pinch the nose.

How can I prevent a nosebleed?

Place a humidifier in the child’s bedroom.â¯
Spray nasal saline into each nostril twice a day.
Place petroleum jelly/Vaseline/Saline Gel into both nostrils, making sure to cover the nasal septa.
Avoid nose picking.
Keep fingernails short to avoid accidentally scratching the inside of the nose.

According to the CDC, the best way to protect your child and others is to have him stay home for 14 days if you think he's been exposed to someone who has COVID-19. Ohio Department of Health's website offers information about options to possibly shorten this quarantine period.

Additionally, you should:

Call your child's primary care provider if you have questions about care and testing.
Self-monitor for symptoms:Check temperature twice a day
Watch for fever (100.4 F), cough, shortness of breath or other symptoms of COVID-19
Keep your child in a specific room, away from others, during quarantine at home.
Tell your close contacts that they may have been exposed to COVID-19. An infected person can spread COVID-19 starting 48 hours (or 2 days) before the person has any symptoms or tests positive.
Contact your child's school to understand when a return to school and activities is allowed.

It's important to know that you generally need to be exposed â in close contact â to a person who has COVID-19 while they are contagious to get infected. The Centers for Disease Control and Prevention (CDC) define close contact as:

Being within 6 feet of a person who has COVID-19 for a total of 15 minutes or more over a 24-hour period.
Having direct exposure to respiratory secretions such as being coughed or sneezed on, sharing a drinking glass or utensils or kissing.

How to have a difficult, but honest conversation about exposure to COVID-19.

It's understandable that telling someone about possible exposure to COVID-19 isn't an easy or fun conversation to have, but it's necessary to protect one another. For children, it may be embarrassing or overwhelming to tell friends about exposure so parents are encouraged to take the lead to ensure information is shared with others in a timely manner. Remember, this virus is very contagious and can spread asymptomatically (pre-symptoms) to people, even those who take extreme caution.

Be honest and tell your contacts what you know. If you don't have the answer, like where your child got it from, that's okay. The conversation should be informative, not combative or judgmental. Urge your contacts to check with their primary care provider for guidance so they can make their own choices about quarantining and getting tested.

For additional questions or concerns about exposure to COVID-19, contact your child's primary care provider. Telehealthvisits are also available for most providers.

Patients diagnosed with acute lymphocytic leukemia would be seen in our Cancer and Blood Disorders Center.

Neonatal intensive care unit.

A neonatal intensive care unit, also known as an intensive care nursery, is an intensive care unit specializing in the care of ill or premature newborn infants.

During an asthma flare-up (or attack), the airways in the lungs become irritated and swollen, making breathing harder.

Some flare-ups are mild, but others can be life-threatening. So it's important to know how to spot them and deal with them right away.

If your child has tested positive for COVID-19, we recommend that you call your childâs primary care physician, as well as any subspecialists, to tell them that your child has been tested and is positive for Coronavirus. This will enable you and your provider to make a plan for monitoring your childâs symptoms. If you will be going to an office appointment, please call ahead and inform the practice of the positive result so as not to expose other patients and providers.

When we contract with health plans, our goal is to include all Akron Children's Hospital services. However, even if Akron Children's Hospital is listed in your health plan's Provider Directory as a participating or preferred hospital, it does not always mean that all Akron Children's services are covered.

You should call the Member Services Department of your health plan or your employer's Human Resources Department for questions related to the covered benefits of your health plan. Benefit plan designs can be unique by employer, as some employers create narrow networks or tiered benefits for their health plans.

Questions to Ask:

When checking to see if your child can receive services at Akron Children's, here are key questions you should ask your health plan:
Specific Services: Are specific services covered such as Outpatient Laboratory, Physical or Occupational Therapy, Behavioral Health, Home Health Care, etc.?
Specific Doctors: Is a specific doctor a participating provider in my health plan and are they fully effective with the plan? Akron Children's may be contracted with your health plan, but the provider may not be fully participating until their credentialing paperwork is complete.
Out-of-Pocket Costs: Are there any out-of-pocket costs I may incur?

Always check with your health plan for the most up-to-date coverage and network participation levels of coverage.

People with asthma often use inhalers (also called puffers) to take their medications. A spacer (also sometimes called a holding chamber) is a device that makes using an inhaler easier and more effective. It attaches to the inhaler on one end and to a mouthpiece or mask on the other end. When the medication from the inhaler is released into the spacer, it's held inside until it's slowly inhaled through the mouthpiece or mask. It doesn't require special coordination that the use of an inhaler alone requires. A spacer also helps deliver the medication to the airways - instead of the mouth and throat - where it can work better with fewer side effects.

Achondroplasia (ay-kon-druh-PLAY-zhuh) is a skeletal dysplasia. Skeletal dysplasias are conditions that affect the growth of cartilage and bone. Children growing up with achondroplasia can live long and productive lives. Treatment can help with related problems, and new research offers hope for even better treatments. To schedule an appointment, contact our skeletal dysplasia center.

There are two types of tests available for COVID-19:

A viral test tells you if you have a current infection.
An antibody test tells you if you had a previous infection

An antibody test may not be able to show if you have a current infection, because it can take 1-3 weeks after infection to make antibodies. We do not know yet if having antibodies to the virus can protect someone from getting infected with the virus again, or how long that protection might last.

Hemophilia is a rare disease that prevents blood from clotting as it should. It happens because the body doesn’t make enough of a protein called a clotting factor. Clotting helps stop bleeding after a cut or injury. If clotting doesn’t happen, someone can bleed easily or longer than normal.

These vaccines do not contain the live virus and do not carry disease, just like many of the other available vaccines today. For this reason, people who receive the vaccine cannot get COVID-19. The vaccine contains mRNA and lipid nanoparticles. The vaccine does not contain and is not made using any human cells, viral vectors, preservatives or adjuvants.

Marfan syndrome is a genetic condition involving the body's connective tissue. Connective tissue gives structure and support to all parts of the body, including the skin, bones, blood vessels, and organs.

MyLocalLink connects individuals and families to critical community services and resources beyond the traditional patient care we provide. Find local services and resources such as health care, job training, food, housing and more on MyLocalLink, a free service offered by Akron Children's Hospital.â¯ Many of the services and programs are free or reduced cost, and some have eligibility criteria. For more information, visit https://www.akronchildrens.org/pages/MyLocalLink-Community-Resources.html

NICView provides families with babies in the Akron Children's Hospital NICU to check on their children even when they can't be by the bedside. For more information, visit
https://www.akronchildrens.org/audio_video/Akron-Children-s-Hospital-NICU-gives-parents-new-way-to-stay-close-to-baby.html

Quarantine
Quarantine is used to keep someone who might have been exposed to COVID-19 away from others. Someone in self-quarantine stays separated from others, and they limit movement outside of their home or current place. A person may have been exposed to the virus without knowing it (for example, when traveling or out in the community), or they could have the virus without feeling symptoms. Quarantine helps limit further spread of COVID-19.

Isolation
Isolation is used to separate sick people from healthy people. People who are in isolation should stay home. In the home, anyone sick should separate themselves from others by staying in a specific "sick" bedroom or space and using a different bathroom (if possible).

The fax number for our medical records department is 330-543-5360. For more information on requesting medical records, go to www.akronchildrens.org/records

Amblyopia (am-blee-OH-pee-uh) â or "lazy eye" â is a condition in which the eye and brain don't work together as they should. Kids who have it will develop poor vision in one or both eyes. You may find more information here. Your provider may suggest treastment, or refer you to an eye doctor, or ophthalmologist.

This depends on the child's age and the size of the spinal curve. When scoliosis is mild, it may not require any treatment at all. A scoliosis curve of 10-20 degrees usually means that nothing needs to be done. Scoliosis can get worse during growth spurts, so regular checkups are needed until the child goes through puberty and stops growing. If the curve is 20-45 degrees, the orthopedic provider may suggest nonoperative treatment such as casting, bracing or Schroth physical therapy. If the scoliosis curve is greater than 45-50 degrees, it may mean that surgery is necessary.

Akron Children's provides health information for infants, kids and teens through Tips to Grow by.

von Willebrand disease, or VWD, is a genetic bleeding disorder that prevents blood from clotting properly. Bleeding disorders are rare, but von Willebrand disease is the most common bleeding disorder. This disorder affects males and females equally.

Akron Children's Hospital is dedicated to improving the health of children through outstanding quality patient care, education, advocacy, community service and research.

The hospital's visitation policy has returned to pre-pandemic, non-respiratory season guidelines:

Parents/legal guardians are welcome 24/7 on patient care units.
Other family members and friends may visit between 8 a.m. and 8 p.m. Bedside visitors are limited to 4 at a time.
Children under 18 must always be with an adult and cannot stay overnight.
Everyone must wear a visitor pass at all times in the hospital. One-day passes are issued at the information desks. During unstaffed hours, visitors may call Public Safety for a pass. Long-term visitor pass applications are available at nurse stations.
A support person with a sick child displaying respiratory symptoms should wear a mask to reduce the spread of illness.
Visitors are encouraged to stay home if they are feeling sick.

Please see unit-specific guidelines below.

Restrictions to Protect our Patients, Visitors and Employees

No weapons are allowed. Weapons including firearms, knives, and other dangerous items such as illegal drugs are not permitted, even if you have a concealed carry weapon permit.
Perfume and scented products can cause breathing problems and allergic reactions. Please do not wear these products when visiting.
Only mylar balloons are permitted in the hospital. We are a latex-free facility.

By taking steps to slow the spread of COVID-19 by limiting close contact, people are facing new challenges and questions about how to meet basic household needs, such as buying groceries and medicine, and completing banking activities. See the website below for more information on this topic.

Ask Children'sâ¢ is a referral and information line provided as a free service by Akron Children's Hospital to northeast Ohio families.

Our team has the knowledge and experience to help you locate a primary or specialty care provider, sign up for a MyChart account, and learn more about hospital events and services.

For more information, call :
330-543-2000 or 800-358-5437; Calls are answered Monday-Friday from 8 a.m. to 4:30 p.m., or write to us here.

Call your doctor if your child has a fever, cough, trouble breathing, sore throat, belly pain, vomiting, diarrhea, rash, dizziness, or just doesn't feel well. If your child has been near someone with coronavirus or been in an area where lots of people have coronavirus, tell the doctor. Talk about whether your child needs a test for coronavirus. The doctor can decide whether your child:

can be treated at home
should come in for a visit
can have a video or telehealth visit

In a telehealth visit, a health care provider can see your child on video while you stay at home. If you can, choose a telehealth provider who specializes in caring for kids. If the doctor thinks your child needs care right away, they will guide you on where to go. When possible, check for telehealth in your area before anyone in your family is sick.
Watch for signs that your child might need more medical help. Go to the ER if your child:

looks very sick to you
has breathing problems. Look for muscles pulling in between the ribs or the nostrils puffing out with each breath.
is confused or very sleepy
has chest pain
has cold, sweaty, pale or blotchy skin
is dizzy
has very bad belly pain

Call 911 if your child is struggling to breathe, is too out of breath to talk or walk, or turns blue or has fainted.

It takes time for your body's immune system to respond to the vaccine and generate protection. With a two-dose vaccine, like the Moderna and Pfizer vaccines, it takes about two weeks from the second dose for a vaccine's protection to kick in fully.

Room Service Dining (Akron)
Hours: 7 a.m.-8 p.m.

Room Service Dining (Beeghly campus)
Hours: 7:30 a.m.-6:30 p.m.

Good nutrition is important to your child’s recovery. We realize your child may be on a different schedule in the hospital and not ready to eat at traditional meal times. Our room service dining allows your child to have meals cooked to order when they are ready to eat.
A room service menu is available at the bedside when you arrive (or ask your nurse).

Foods are prepared fresh and delivered within 45 minutes of ordering time. Your child can also order ahead and tell us the time they want their meal to arrive.
For special diets, a diet technician is available to assist with selections.

Guest meal trays

You may purchase a guest tray if you would like to enjoy a meal with the patient. For details, check with your nurse.

Children should wear face coverings in places where they may not be able to avoid staying 6 feet away from others. For example, if you have to take them to the doctor, pharmacy, or grocery store. Children do NOT need to wear a face covering at home assuming they have not been exposed to anyone with COVID-19 or when they are outside as long as they can stay at least 6 feet away from others and can avoid touching surfaces.

No timeline for children has been established yet. The hope is vaccines safe for children will be available before the fall of 2021.

We are screening patients and visitors at the following entrances.

Akron campus:

Exchange Street parking deck - Level 3 bridge - 24/7
Emergency Department entrance for ED patients only - 24/7
Considine Professional Building - valet entrance and Level 3 entrance from Bowery parking deck - Monday-Friday: 5 a.m.-9 p.m. and Saturday, 7 a.m.-1 p.m.

Mahoning Valley campus:

A Building - south entrance - Open Monday-Friday: 7 a.m.-8 p.m.; Saturday, 7 a.m.-4 p.m.; Sunday, 7 a.m.-7 p.m.
B Building - Emergency Department entrance for ED patients only - Open 24/7
D Building - lobby entrance - Open 24/7

You can schedule a comprehensive well visit with your child’s primary care provider and have your sports forms completed. Our Quick Care locations in Austintown, Boardman and Ravenna offer sports physicals for $45 per athlete, payable at the time of service. Sports physicals are also available at our Sports Medicine locations.

Please see the Employee Health page on myKidsnet for employee vaccination information.

Our hospital gift shops on both campuses sell Akron Children’s logo apparel and we have an online team shop where you may order logo merchandise and have it shipped to your home.

The consent form is located on our School Health Services page. Please download, complete, sign and mail the form.

If you need to bring a child for a primary care or specialty visit, please bring a handwritten note signed by a parent that has custody of the child. In the case of shared custody, it could be signed by either parent. The note should include the patient's name and birthdate and a phone number where that parent could be reached, if necessary, during the visit.

For an emergency or urgent care visit, bring a letter written by a parent that includes the following information:

Name(s) and birthdate(s) of child(ren)
All current medications, including dosages
Date of last tetanus immunization
Any known health conditions/concerns
Any allergies to food or medication
Name(s), address(es) and phone number(s) of the assigned/temporary caregiver(s)
Name, address and phone number of child's/children's pediatrician/primary care doctor
Insurance company name with policy and group numbers
Your preferred hospitalor treatment facility (Urgent or Quick Care)
All phone numbers by which you could be contacted. The hospital will make every attempt to contact you for consent prior to treatment, with the exception of a life-threatening situation
Parent's signature and printed name

The assigned/temporary caregiver should have the letter with them when presenting to the hospital, emergency room or urgent care.

Maps of our hospital campuses can be found at https://www.akronchildrens.org/pages/Parking.html

Akron Children's Hospital is committed to providing nurses with a supportive and educational environment throughout their transition from student to professional.
Akron Children's Hospital Nurse Residency Program is accredited with distinction as a Practice Transition Program by the American Nurses Credentialing Center's Commission on Accreditation in Practice Transition Programs. We received this recognition in 2018 and 2021.

The one-year residency program assists new nurses in gaining the skills and confidence needed as they transition to becoming competent professional nurses in a clinical environment. Nurses hired by Akron Children's who have less than one year of experience are enrolled upon hire. Each nurse resident is provided with a preceptor for clinical support through orientation, a facilitator and peer support group to ease the transition to the nurse's new role, structured educational experiences designed to develop competence in nursing practice, simulation experiences and support in incorporating research-based evidence linked to outcomes in practice through completion of a scholarly project. New resident cohorts begin on a bi-monthly basis, with an average class size of 18. Approximately 100 nurse residents begin the program annually.

Akron Children's Hospital Nurse Residency Program is recognized by the ANCC Practice Transition Accreditation ProgramÂ® (PTAP) as an Industry-Recognized Apprenticeship Programs (IRAP).

Our Stem Cell Transplant program handles all aspects of bone marrow transplants.

Tonsillectomies are performed by an otolaryngologist/ ear, nose & throat doctor. You can find more information on the ENT department page.

The Centers for Disease Control and Prevention and World Health Organization websites are trusted sources of information. If you have specific questions, call the Summit County Public Health line at 330-926-5795 or the Summa Health hotline at 234-867-6314.

The Ohio Department of Health is also operating a hotline for questions about COVID-19. The number is 833-427-5634 or 833.4.Ask.ODH. The hotline hours are 9 a.m.-8 p.m., seven days a week.

The Resident Review Course is for current PL 3 residents at Akron Children's Hospital and is held annually during the month of June. For more information, please call 330-543-8178.

The timekeeping app is located in the quick links section of myKidset.

A list of breast pump rooms available for employees is on the Employee Perkspage of myKidsnet.

You may download the proper insulin administration method packet and release of information form here.

See all our parking decks

Akron Campus
Kay Jewelers Pavilion, Floor 4
Building address: 156 W. Exchange Street
Closest parking: Exchange Street Parking Deck, on the ground level
Take the parking deck elevator to the third floor and use the Exchange Street Bridge to enter the Kay Jewelers Pavilion for screening. Then follow signs to the Immunization Clinic. Visit https://www.akronchildrens.org/parking for maps, traffic and construction information.

Boardman Campus
Building C, Floor 2
6505 Market Street, Suite 2100
Follow signs for Immunization Clinic. Free surface parking available. For more information and maps, visit https://www.akronchildrens.org/parking

The vaccine is currently being offered at our Akron and Mahoning Valley campuses. We hope to expand to additional locations in the future. Check this page for updated information on available locations.

The providers from the Lorain ACHP/pediatric office moved to the Amherst location when it opened.

Here's a handy guide that will help you make a decision on where to seek care when your child is not well.

These are general guidelines to help you make health care decisions. If your child's primary care office is closed or full, get care for minor illness and injury with Quick Care Online, in-person Quick Care or Urgent Care. For emergencies, call 911 or go to the nearest ER.

Quick Care Online
Virtual visits for common issues:

Allergies
Cold and flu
Cough
Diarrhea
Insect bite
Nausea
Pink eye
Rash
Sinus
Sore throat

Quick Care

In-person care for minor illnesses or injuries:

Allergies
Burns/sunburn â minor
Cold
Cough/congestion/upper respiratory infection
Cuts â small, minor
Diarrhea
Ear infections/earaches
Eye redness/drainage/itching
Fever â child 3 months or older
Flu
Headache â no nausea, vomiting or vision changes
Insect bites/stings or minor dog bite
Nausea or vomiting
Pain upon urination
Physicals â sports or work
Rashes/skin infections
Sore throat
Stomach pain â minor
Urinary tract infection â in potty-trained child, fever less than 103 degrees

Urgent Care

For injuries and illnesses that aren't life-threatening:

Allergic reaction â rash
Allergies
Asthma attack â minor
Broken bone â skin intact, fear of break
Burn â minor/sunburn
Colds, cough or congestion
Cuts â small, treated with surgical glue or a few stitches (Patients may be referred to the ER depending on the cut's size and location)
Diarrhea
Dizziness
Earache/ear infection
Eye redness/drainage/itching
Fever â child 3 months or older
Flu
Headache â no nausea, vomiting or vision changes
Head injury â child remains conscious
Insect bite/sting or minor dog bite
Nausea or vomiting
Pain upon urination
Physicals â summer, sports only
Rash
Sore throat
Splinter or tick removal
Sprain or strain
Stomach pain â minor
Urinary tract infection

Emergency

For severe injuries and illness that could threaten life or limb:

Allergic reaction â trouble breathing or swallowing, facial swelling
Asthma attack â major
Bleeding that won't stop
Broken bone â obvious break
Burn â major
Cast problems â wet or soiled
Cuts â deep, long cuts that continue to bleed â or large boils
Dehydration
Fever â child under 3 months
Head injury â severe
Migraine headache
Pneumonia
Poisoning or swallowed object
Rash with purple spots or bruising
Seizure, shock or fainting
Stomach pain â severe
Trouble breathing or swallowing

Call your healthcare professional if you feel sick with fever, cough, or difficulty breathing, and have been in close contact with a person known to have COVID-19, or if you live in or have recently traveled from an area with ongoing spread of COVID-19.

Your healthcare professional will work with your stateâs public health department and CDC to determine if you need to be tested for COVID-19.

For the Public Vaccine Program, the hospital will be administering either the Moderna or Pfizer vaccine, based on vaccine availability.

Our ear, nose and throat (ENT) providers perform frenectomies as an outpatient procedure. Here's a link to the ENT department page with an appointment phone number. https://www.akronchildrens.org/departments/ENT-Center.html

Our clinic team includes surgeons, advanced practice providers and occupational therapists. In some cases, you may see an advanced practice provider first. All our hand surgeon clinics are staffed with an occupational therapist you can see during the same visit if your child needs a splint or therapy exercises.

We don't know the frequency of the COVID-19 vaccine yet. The initial goal is to get as many people vaccinated as possible, studying and learning along the way.

Our providers will thoroughly evaluate your child and determine if surgery is recommended. Whenever possible, we aim to utilize all appropriate non-operative treatments before proceeding to surgery. When surgery is recommended, both our surgeons and our anesthesia team have additional training in pediatric care to optimize your child’s experience and outcome.

Currently, there is no charge for the vaccine itself. We may bill your insurance a vaccine administration fee as this helps us support the costs of the public vaccination program. However, you will not be required to make a co-pay at the visit. In addition, you will not receive any bill or "balance bill" from Akron Children's regardless of whether your insurance pays or not. We will still give you the vaccine at no charge even if you are uninsured or your insurance does not cover the vaccine.

Scoliosis can get worse during growth spurts, so your orthopedic provider will monitor your child closely during their active growth years. After your child stops growing, mild or moderate scoliosis usually doesn't get worse over time. However, severe scoliosis may continue to worsen, so surgery is usually recommended.

The Akron Children's Women's Board helped form the hospital in 1890 and, more than 130 years later, continues to support both the hospital and surrounding communities. The Women's Board consists of 75 active members, including five officers who also serve on the Hospital Board of Directors.

The Women's Board's mission is dedicated to the support, protection and welfare of children by working to enhance community involvement, increase advocacy and raise funds for Akron Children's.

Frequently Asked Questions | Akron Children's (2024)

FAQs

Does Akron Children's have an er? ›

If your child or teen is experiencing a mental health crisis, our Akron ER offers behavioral health emergency services with staff trained to evaluate and treat children and teens who present with mental and behavioral problems.

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How many beds are at Akron Children's hospital? ›

289

Akron Children's Hospital / Number of beds

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Who is the richest hospital CEO? ›

At the top of that list was UnitedHealth Group CEO Andrew Witty, who brought home about $23.5 million in compensation last year. We've reviewed data in annual filings from Centene, CVS, Cigna Group, Elevance Health, Humana and UnitedHealth Group. Here's a deeper look into what each of these CEOs earned in 2023.

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What is Akron Children's hospital known for? ›

Akron Children's Hospital in Akron, OH is nationally ranked in 1 pediatric specialty. It is a children's general medical and surgical facility. It is a teaching hospital. Akron Children's Hospital in Akron, OH is nationally ranked in 1 pediatric specialty.

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What rank is Akron children's hospital? ›

Akron Children's has been named one of the top pediatric medical centers in the world for the second year in a row, according to Newsweek's World's Best Specialized Hospitals 2023 rankings. Akron Children's ranked 22nd among the best pediatric hospitals worldwide.

What is the busiest trauma center in Ohio? ›

Grant is the busiest adult Level I Trauma Center in Ohio and nationally-recognized for specialized trauma care and surgical excellence.

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Is Akron children's affiliated with Cleveland Clinic? ›

Cleveland Clinic and Akron Children's Hospital are expanding their affiliation agreement that began in 2014 to now encompass both organizations' pediatric and adult congenital heart programs.

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Does Akron Children's have a NICU? ›

We provide the highest level of intensive care to sick and premature newborns in our neonatal intensive care and special care nursery units. Among the common conditions we treat are breathing, intestinal and surgical problems, congenital heart defects, prematurity, and very low birth weight.

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How old is Akron Children's hospital? ›

Akron Children's has been caring for children since 1890. With two hospital campuses, 6 regional health centers and 50+ primary and specialty care locations throughout Ohio, We're making it easier for today's busy families to find the high-quality care they need.

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Is Akron Children's hospital a good place to work? ›

Akron Children's has an overall rating of 3.7 out of 5, based on over 417 reviews left anonymously by employees. 74% of employees would recommend working at Akron Children's to a friend and 53% have a positive outlook for the business.

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What are the core values of Akron children's hospital? ›

We were founded on the principle of serving the needs of our community. Within our doors, this means treating all children as if they were our own, and turning no child or family away based on their ability to pay.

Is Akron children's hospital private? ›

Akron Children's Hospital is located in Akron, Ohio. Akron Children's Hospital is None hospital and is a private non-profit.

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Is Akron children's independent? ›

Akron Children's is an independent, nonprofit pediatric health care system that has been caring for children since 1890.

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Who is the CEO of Akron Children's hospital? ›

Christopher A. Gessner, President and Chief Executive Officer of Akron Children's, is an accomplished and visionary leader who understands the changing world of health care and shares in the commitment to keep Akron Children's an independent, free-standing and locally governed children's hospital system.

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Who is the highest paid non profit hospital CEO? ›

In 2022, the nonprofit organization in the U.S. with the highest paid CEO was Sentara Health, with an estimated salary of 33.22 million U.S. dollars. That year, seven of the top ten nonprofits with the highest paid CEOs belonged to the healthcare industry.

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What is the revenue of Akron Children's hospital? ›

According to the report through 2021, Akron Children's Hospital had net patient revenue of $910.4 million in 2019, $853.4 million in 2020 and $999.5 million in 2021. Children's said its 2022 net patient revenue was $1.0 billion.

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